The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice, and all Agreements: “Client,” “You,” and “Your” refer to you, the person using this website and complying with the Company’s terms and conditions, either within this document or in a separate written contract. “The Company,” “Ourselves,” “We,” “Our,” and “Us” refer to our Company. “Party,” “Parties,” or “Us” refers to both the Client and us. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect to the provision of the Company’s stated services, in accordance with and subject to, prevailing laws of the State of California. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

Customer satisfaction is our top priority, and we take any complaints about our fulfilled services very seriously. This Fulfillment Policy (the “Policy”) informs you about our delivery policy and the rules and guidelines relating to refunds for services purchased from our Company. Please read this Policy carefully to understand your rights and requirements for refunds. Our services are billed in U.S. Dollars.

Fulfillment Policy for Credit Card Payments via Stripe®

These policies outline how 8FF.io handle orders and payments made by credit card through Stripe.

8FF.io employs third-party service providers for credit and debit card payment processing. When you choose to purchase a Membership using a credit or debit card, your payment information will be shared with these third-party providers. 8FF.io ensures that these providers have privacy policies and practices aligned with our Privacy Policy; however, we cannot guarantee their privacy practices.

Refunds

At 8FF.io (“we,” “our,” “us”), we strive to provide the highest quality services and customer satisfaction. This Refund Policy outlines the conditions under which refunds may be issued for services or subscriptions purchased through our website https://8ff.io.

• Eligibility for Refunds

Refunds for services or subscriptions may be issued under the following conditions:

Service Not Provided: If the service has not been provided at all during the term of the subscription or service contract.
Technical Issues: If technical issues on our end prevent the delivery of the service, and we are unable to resolve them within a reasonable timeframe.
Incorrect Billing: If you were incorrectly billed for services or subscriptions that you did not receive or did not authorize.

• Non-Refundable Circumstances

Refunds will not be issued in the following circumstances:

Change of Mind: If you change your mind about the service or subscription after it has been provided or delivered.
Partial Use: If you have used part of the service or subscription and decide not to continue.
Outside Refund Period: If the request for a refund is made outside of the specified refund period.

• Refund Request Process

To request a refund, please follow these steps:

Contact Customer Support: Email our customer support team at @gmail.com or call us at (000) 000-0000 with your request.
Provide Details: Include your order number, the reason for the refund request, and any relevant documentation or evidence.
Review and Approval: Our team will review your request and notify you of the approval or denial of your refund. This process may take up to 7 business days.

• Refund Processing

If your refund request is approved, we will process the refund to the original method of payment within 7 business days. Please note that it may take additional time for your bank or credit card provider to reflect the refund in your account.

• Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.

By using our services or subscriptions, you acknowledge that you have read and agree to this Refund Policy.

Contact Us

For inquiries or comments regarding this Policy, customers may email @gmail.com, call (000) 000-000, or send regular mail to 482 Norristown RD Suite.